Planning for predictability: how MiSmile Treatment Planning Services support Invisalign clinicians

Oliver Smart and Cat McLennan discuss how MiSmile Treatment Planning Services help Invisalign clinicians improve predictability, reduce refinements and save valuable time through specialist orthodontic support.

With increasing demand for clear aligner treatment, clinicians are looking for ways to improve efficiency, confidence and predictability in their cases. We spoke to Oliver Smart, clinical director of MiSmile Treatment Planning Services (TPS), and operations director Cat McLennan about how the service works, what sets it apart, and how dentists can get started.

Introducing MiSmile Treatment Planning Services

Oliver Smart (OS): I’m a dentist with more than 20 years’ experience and hold an MSc in restorative dentistry. I’ve been providing Invisalign treatment for around two decades and currently serve as clinical director of MiSmile, MiSmile Treatment Planning Services and the MiSmile flagship practice in Birmingham.

Cat McLennan (CM): I’m operations director for both MiSmile Network and MiSmile TPS. My role focuses on the day-to-day running of the business, while Oliver leads on the clinical side. I’ve been involved with Invisalign since 2007, initially working with Align Technology before joining MiSmile in 2017. More recently, I’ve been part of the team that launched MiSmile TPS around 18 months ago.

OS: Treatment Planning Services provides clinicians with expert support when planning Invisalign cases. Whether it’s an Invisalign Go, Go Plus, Smile Architect or comprehensive case, we offer an additional layer of clinical input from specialist orthodontists.

Typically, clinicians receive their treatment plan within three working days. We can provide multiple treatment options where appropriate, including different extraction protocols or varying levels of interproximal reduction (IPR), helping dentists choose the most suitable route for their patient.

Ultimately, the service is designed to give clinicians greater confidence and predictability in their cases while reducing the need for additional aligner orders – something that benefits dentists, patients and Align Technology alike.

The benefits for clinicians and patients

OS: One of our biggest differentiators is that every case is reviewed and planned by specialist orthodontists. To my knowledge, we’re the only treatment planning service provider globally offering that level of specialist expertise across every case.

Our orthodontists are trained not only by the MiSmile team but also directly by Align Technology, ensuring they are working with the latest aligner protocols and techniques.

Another key advantage is that every plan is bespoke. While treatment is naturally tailored to the patient, it’s also customised to the individual clinician’s preferred approach. Dentists have different philosophies around IPR, attachment placement, elastics and tooth movement, and we work closely with them to ensure the treatment plan reflects how they want to practise.

Creating more time in practice

OS: Time is one of the most valuable resources in dentistry. Many clinicians are balancing patient care with business management, team leadership and regulatory responsibilities.

Having a dedicated team of specialist orthodontists handling treatment planning removes a significant administrative and clinical burden. That might mean fewer evenings spent reviewing ClinChecks, more time with patients during the working day, or greater focus on developing the practice and supporting the team.

For larger providers especially, that additional support can make a significant difference to both efficiency and patient experience.

Getting started

CM: We’ve made the process for getting started with TPS as straightforward as possible. Because of our affiliation with Align Technology, everything is integrated into the Invisalign Doctor Site. Clinicians don’t need to learn a new platform or manage separate systems.

There are two ways to get started. Dentists can email us directly at tps@mismile.co.uk, where I can answer any questions and arrange a call to discuss the service in more detail.

Alternatively, they can access the TPS section directly within the Invisalign Doctor Site. There, they can select MiSmile TPS as their preferred provider and begin the onboarding process.

Once enabled, they’ll receive a welcome email explaining how to submit cases, set up notifications and communicate directly with our orthodontic specialists. From there, they’re ready to start using the service.

Try your first case for free

CM: Because treatment planning services are still relatively new to many UK dentists, some clinicians may be unsure about what to expect. That’s why we offer a complimentary first case.

Over the past 12 months we’ve planned more than 20,000 Invisalign cases, making us one of the most experienced Invisalign planning providers available. The free case gives clinicians an opportunity to experience the service first-hand, understand how we work and see the quality and efficiency of our planning process.

After that, cases are priced at £50 each, with discounted case bundles available for clinicians managing higher volumes.

Looking ahead

As clear aligner treatment continues to grow, efficient treatment planning is becoming increasingly important. By combining specialist orthodontic expertise with streamlined digital workflows, MiSmile TPS aims to help clinicians deliver more predictable outcomes while freeing up valuable time to focus on patients and practice growth.

Find out more about MiSmile Treatment Planning Services here.

This article is sponsored by MiSmile.